Design & Planning
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Managed Activity
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Track & Trace
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More than a mailing
A recall is not a simple mailing. It is a fundamental part of your relationship with your customers. Research shows that modern consumers punish a poor experience: 79% of buyers would change supplier because of this; almost 80% are likely to tell others through word-of-mouth and 53% are likely to tell others through online ratings and reviews[1].
[1] Bloomreach
Building a programme
Rush provides end to end management of any scenario to provide you with complete accountability and peace of mind.
Our market leading methodology does not depend on DVLA data and provides verification of customer address, email address and mobile phone number, allowing campaigns to be conducted via email, SMS, or outbound call to maximize response.
Integration with CRM
All Rush recall campaigns are fully integrated with other customer contact activity, ensuring your CRM programme is updated with contact dates and reports, delivery confirmation, and all subsequent customer / dealer contacts. Ensuring that your recall activity helps to drive a greater understanding of your customers and to build long-term, profitable relationships.
