Customer expectations are shifting fast. The desire is for instantly available, ‘always on’, fast response through every channel: 24 hours a day, seven days a week. From brands that consumers can trust for support. And use however and whenever they like.
This is the new model of ‘connected customer care’ that Rush Solutions was created to address. We’ve achieved this by building a team of expert partners across the end-to-end customer journey and delivering a unique, single point of relationship management between brand and customer.